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Apple Macintosh, iPod, iPad and iPhone news and advice in Dublin, Ireland

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Vodafone retail- closed for business?

Vodafone are currently advertising their new SureSignal product on the radio, promising a boost to your home or office signal when you buy a 50 euro box and plug this into your broadband connection. Sounds like a good idea. Many businesses we work with are affected by this problem, with weak signal for mobiles, and employees having to run outside to take a call!

Vodafone Sure Signal

However the major block to this device is Vodafone itself. The product is only available at Vodafone retail stores. This may be fine if you live next to a store, but as we do not, we decided to phone the stores to ask about availability, and whether these SureSignal devices were in stock. We are about 30-45 minute drive away, and so were unwilling to make this journey until we knew the trip was worthwhile.

Here are the results of our calls:

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Broadband in Kilmacanogue...finally?

After two years of delays, it looks like Kilmacanogue in Co. Wicklow is finally about to come into the broadband age. As reported on this site in the past, there have been long delays in the upgrade of the exchange to allow residents in the area to avail of full speed broadband. This week, eircom confirmed to us that the exchange is to be finalised in January 2011, with customers expected to receive the speed boosts by the end of the month. This will assist all landline broadband customers, including Vodafone, Magnet and other providers, and not just eircom customers.



Delays had occurred since we started to follow this story in 2008. At that time eircom stated that broadband would be installed in the area by the start of 2009. This then changed to June 2009, later revised to September and then November 2009. The November date was later confirmed to us by eircom, only for this to be dropped as this deadline approached.

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Eircom fail to meet their own deadline for broadband

Once again Eircom have failed to meet their own deadline for installing broadband in the Kilmacanogue area. According to their own website, Eircom had promised the installation of broadband in the region by the end of 2009. This was on top of an original promise that broadband would be in place by the end of October 2009 (first reported here).
Eircom Broadband
We have tried to contact Eircom PR on a number of occasions but they have not responded. All of this does little to help individuals and small businesses in the area who need broadband to carry on their businesses or residents who wish to have broadband for home use.

We will continue to try to get information from Eircom and keep you updated..
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Eircom broadband in Kilmacanogue- update

We reported on the state of play with broadband in Kilmacanogue on a number of occasions this year. The latest situation appears to be that the lines have been installed, and work is ongoing. However Eircom's originally stated date of the end of October has passed, and it appears that the date has slipped yet again.


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Broadband in Kilmacanogue- update

Following on from our original story on the rollout of broadband to Kilmacanogue in Co. Wicklow, eircom have confirmed that this is still on schedule for October 2009. .
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Caveat Emptor: the BT tale...

Part 2: Our second experience was with BT Ireland. .
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Caveat Emptor: the Eircom tale...

Part 1: We reported in May about experiences we had with Eircom and BT. We thought we would share a bit more of what happened now that both cases have been settled.
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Broadband in Kilmacanogue

We have been following closely the availability of broadband in Kilmacanogue in Co. Wicklow. We are located in the area, and when we moved here we were dismayed to learn that this exchange still had not been upgraded to broadband. As an area alongside the N11 and with all surrounding exchanges already enabled, it was bizarre to see that Kilmacanogue was still left out in the cold. At present, some residents can get low speeds, as the Bray exchange has been enabled and some lines are close enough to this exchange to receive broadband..
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Dealing with broadband providers in Ireland

We have advised on this area before on Mac Information, but it is well worth repeating- if you deal with Eircom or BT Ireland or any internet provider, write down all details of your discussions with them.
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